We can accommodate up to 4 guests. If you wish to stay with 1 guest, or 5 or more guests, please contact us in advance.
Guests must be 13 or older. Children under 13 may stay but on the full adult meal plan (no alcohol) at standard adult pricing. Please reach out to us prior to booking.
Yes, you may increase or decrease the number of guests. Please let us know at least 2 days in advance.
Payment must be made in advance by credit card, invoice payment or by bank transfer.
Check-in is normally at 15:00 and check-out at 11:00. For guests with a premium plan reservation, check-in is at 12:00.
This may be arranged depending on availability but an additional fee will apply. Please contact us.
Yes, you can.
We will do our best to accommodate you. Please let us know the specific requirements for each guest in advance.
Even if sake is not your thing, you are more than welcome. We also offer a selection of non-alcoholic drinks.
This varies by accommodation plan. Please check the plan page for details.
There is only a simple water area; no kitchen or cooking equipment is available. Guests on the Casual Plan (room only) are encouraged to use nearby restaurants.
The content of experiences varies by accommodation plan. Sake-brewery tours and guided tours included in your plan do not require a separate reservation. Some seasonal experiences may require advance reservation, so please contact us if you are interested.
Outdoor experiences will be changed in content or replaced with an indoor experience.
Pick-up from the nearest station (JR Kobuchizawa Station) is available. Advance reservation is required. Please apply when making your booking.
Yes, we have a private parking lot for guests (2 spaces).
The following cancellation fees will apply. No-show without notice: 100% Day of: 100% Up to 2 days before: 80% Up to 7 days before 50% Up to 14 days before: 30% Up to 20 days before: 10%
Date changes are possible subject to availability. Please contact us as early as possible.